Shipping Policy
Processing & Dispatch
All orders are processed and dispatched within 2–5 business days of payment confirmation. You will receive a confirmation email with your tracking details once your order has been shipped.
Delivery Times
We ship internationally to customers worldwide. Once dispatched, orders typically arrive within 8–12 business daysdepending on your location and local customs processing times.
| Shipping Stage | Timeframe |
|---|---|
| Order Processing & Dispatch | 2–5 Business Days |
| International Delivery | 8–12 Business Days |
| Estimated Total | 10–17 Business Days |
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery every step of the way.
Customs & Duties
International orders may be subject to customs fees or import duties imposed by your local government. These charges are the responsibility of the customer and are not covered by Arvelo.
Delays
While we always aim to deliver within the estimated timeframe, occasional delays may occur due to customs processing, public holidays, or courier disruptions. We appreciate your patience in these rare situations.
Contact Us
If you have any questions about your order or delivery, please don't hesitate to reach out to our support team. We're happy to help!